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یکشنبه 02 دی 1403
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نمایش مقالات انگلیسی با موضوع: مدیریت کیفیت و بهره وری
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31.
A decision framework for the consolidation of performance measurement systems
Source:
Decision Support Systems 54 (2013) 1016–1029
Authors:
.
No of Pages:
14
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32.
Undesirable factors in integer-valued DEA: Evaluating the operational efficiencies of city bus systems considering safety records
Source:
Decision Support Systems 54 (2012) 330–335
Authors:
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No of Pages:
6
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33.
Measuring the relative efficiency of IC design firms using the directional distance function and a meta-frontier approach
Source:
Decision Support Systems 53 (2012) 881–891
Authors:
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No of Pages:
11
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34.
Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model
Source:
Decision Support Systems 52 (2012) 645–656
Authors:
Ling Zhao , Yaobin Lu , Long Zhang , Patrick Y.K. Chau
No of Pages:
12
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35.
Enhancing customer self-efficacy in co-producing service experiences
Source:
Business Horizons (2012) 55, 179—188
Authors:
Robert C. Ford , Duncan R. Dickson
No of Pages:
10
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36.
From goods to great: Service innovation in a product-dominant firm
Source:
Business Horizons (2013) 56, 277—283
Authors:
Lance A. Bettencourt , Stephen W. Brown
No of Pages:
7
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37.
How to build an e-learning product: Factors for student/customer satisfaction
Source:
Business Horizons (2013) 56, 87—96
Authors:
Gandolfo Dominici , Federica Palumbo
No of Pages:
10
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38.
The secret to true service innovation
Source:
Business Horizons (2013) 56, 13—22
Authors:
Lance A. Bettencourt, Stephen W. Brown , Nancy J. Sirianni
No of Pages:
10
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39.
Enabling control and the problem of incomplete performance indicators
Source:
Accounting, Organizations and Society 37 (2012) 544–564
Authors:
Silvia Jordan, Martin Messner
No of Pages:
21
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40.
Productivity Management Methodology Using Productivity Achievement Ratio
Source:
KSCE Journal of Civil Engineering (2011) 15(1):23-31
Authors:
Tae Wan Kim, Hyun-soo Lee, Moonseo Park, and Jung-Ho Yu
No of Pages:
8
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