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An empirical investigation on factors influencing on work stress: Evidence from banking industry
Abstract:

An individual with a career faced with various career challenges may experience work-related stress. Work related stress is a factor that threatens employees’ health. The most common negative consequences of stress are particularly the deterioration of performance and efficiency, decrease in productivity and quality of customer’s services, which results in health problems. Work-related stress is a global issue, and banks are no exception. This paper presents a survey to investigate the influencing factors on work stress in banking industry. The study designs a questionnaire and distributes it among 200 randomly selected bank department managers in city of Tehran, Iran. Using principle component analysis, the study has detected five factors including organizational characteristics, external environment, work content, personal characteristics and top management

Keywords: Work stress , Personal characteristics , Banking industry
Author(s): Alireza Davoudzadeh Moghaddama (Sender) , Yasaman Mashhadi Farahanib
Source: Management Science Letters 01/2015
Subject: رفتار سازمانی
Category: مقاله مجله
Release Date: 2015
No of Pages: 4
Price(Tomans): 2500
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