شما هنوز به سایت وارد نشده اید.
جمعه 02 آذر 1403
ورود به سایت
آمار سایت
بازدید امروز: 50,248
بازدید دیروز: 28,942
بازدید کل: 157,651,620
کاربران عضو: 0
کاربران مهمان: 73
کاربران حاضر: 73
Creating superior customer value for B2B firms through supplier firm capabilities
Abstract:

In a dynamic global business-to-business (B2B) environment, innovation and marketing appear crucial to providing supplier firms' positional advantage through the ability to create value for customers. Our examination is grounded in seeking to address the research question: To what extent is the creation of superior performance, relationship, and co-creation value driven by market orientation, product innovation and marketing capabilities in B2B firms? The results of a survey of 155 large B2B firms show product innovation capability and marketing capability partially mediates the relationship between a firms' market orientation and its ability to create value (performance and co-creation), except for the role of marketing capability which we found acted as a full mediator of the relationship between market orientation and relationship value.

Keywords: Innovation Marketing Positional advantage Customer value Capabilities
Author(s): .
Source: Industrial Marketing Management 41 (2012) 125–135
Subject: بازاریابی
Category: مقاله مجله
Release Date: 2012
No of Pages: 11
Price(Tomans): 0
بر اساس شرایط و ضوابط ارسال مقاله در سایت مدیر، این مطلب توسط یکی از نویسندگان ارسال گردیده است. در صورت مشاهده هرگونه تخلف، با تکمیل فرم گزارش تخلف حقوق مؤلفین مراتب را جهت پیگیری اطلاع دهید.