Relationship bonding for a better knowledge transfer climate: An ERP implementation research |
Abstract:
While prior studies on ERP implementation have largely focused on the importance of best practices, the purposeof this paper is to examine the impact of the knowledge transfer climate and relationship bonding. Themodel categorizes the factors that influence the result of knowledge transfer during ERP implementation intothree types: those implemented by the firm, those implemented by the consultant, and those related to theimpact of the knowledge transfer climate. The bonding factors from the two former aspects facilitate thebuilding of a better knowledge transfer climate. A total of 174 respondents are surveyed with results subjectedto multivariate analysis. The significance of bonding factors is verified, and the role that the knowledgetransfer climate plays in the knowledge transfer process and the impact on the transfer process are developed.This paper provides a broader, richer model of knowledge transfer networks to promote insight intosuccessful ERP implementation. In practice, the key to effective knowledge transfer is the establishment ofa positive knowledge transfer climate. To achieve a successful ERP implementation, practitioners shouldfocus on developing a positive relationship with ERP implementation partners.
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Keywords: |
ERP implementation Knowledge transfer Bonding theory Knowledge transfer climate Partial least squares |
Author(s): |
Wei-Hsi Hung , Chin-Fu Ho, Jau-Jeng Jou , Kao-Hui Kung |
Source: |
Decision Support Systems 52 (2012) 406–414 |
Subject: |
مدیریت دانش |
Category: |
مقاله مجله |
Release Date: |
2012 |
No of Pages: |
9 |
Price(Tomans): |
0 |
بر اساس شرایط و ضوابط ارسال مقاله در سایت مدیر، این مطلب توسط یکی از نویسندگان ارسال گردیده است. در صورت مشاهده هرگونه تخلف، با تکمیل فرم گزارش تخلف حقوق مؤلفین مراتب را جهت پیگیری اطلاع دهید.
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