Supply chain trust: The catalyst for collaborative innovation |
Abstract: Trust is at the heart of a collaborative innovation capability. Without a foundation of trust, collaborative alliances can neither be built nor sustained. Using a two-stage qualitative research method, we discovered that managers understand neither the nature of trust nor the dynamics of trust building. To help alleviate these knowledge gaps, we herein develop a definition of collaborative trust, describe a trust maturity framework, and discuss the competitive power of trust. We conclude by presenting a dynamic systems model that elaborates on the process of building trust to improve collaboration, innovation, and competitive performance. |
Keywords: |
Collaboration; Innovation; Trust; Supply chain; Project and relationship risk |
Author(s): |
Stanley E. Fawcett , Stephen L. Jones b, Amydee M. Fawcett |
Source: |
Business Horizons (2012) 55, 163—178 |
Subject: |
لجستیک |
Category: |
مقاله مجله |
Release Date: |
2012 |
No of Pages: |
16 |
Price(Tomans): |
0 |
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