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Delivering effective performance feedback: The strengths-based approach
Abstract:
Performance feedback has significant potential to benefit employees in terms of individual and team performance. Moreover, effective performance feedback has th potential to enhance employee engagement, motivation, and job satisfaction. However, managers often are not comfortable giving performance feedback and such feedback, if improperly relayed, causes more harm than good. In this installment of HUMAN PERFORMANCE, we describe a shift from traditional weaknesses-based feedback (which relies on negative commentary focused on employees’ shortcomings) to the more constructive approach of strengths-based feedbac (which relies on employee affirmation and encouragement). We explain why a strengths-based approach to performance feedback is superior to the weaknessescentered approach, and offer nine research-based recommendations on how to deliver effective performance feedback employing a strengths-based method.
Keywords: Human resource management; Performance management; Performance appraisal; Employee development; Job performance; Feedback
Author(s): Herman Aguinis, Ryan K. Gottfredson, Harry Joo
Source: Business Horizons (2012) 55, 105—111
Subject: منابع انسانی
Category: مقاله مجله
Release Date: 2012
No of Pages: 7
Price(Tomans): 0
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