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Some philosophical problems for service-dominant logic in marketing
Abstract:
Vargo and Lusch (2004, 2008, 2009) developed a synthesis of service-dominant logic and called for a major shift towards service thinking, which has been well received by the academic marketing community. However the arguments to date have overlooked issues of testability, over-explanation, and normative power, and they are undermined by a definitional slide in the justification of service-dominant logic. We discuss these issues and suggest that they may create problems for service-dominant logic in its current form. We call for further conceptual development to address these points, and to enable discriminative tests between alternative service-based interventions.
Keywords: Some philosophical ,problems , service-dominant, logic , marketing
Author(s): Malcolm Wright , Deborah Russell
Source: Australasian Marketing Journal 20 (2012) 218–223
Subject: بازاریابی
Category: مقاله مجله
Release Date: 2012
No of Pages: 6
Price(Tomans): 0
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