Some philosophical problems for service-dominant logic in marketing |
Abstract: Vargo and Lusch (2004, 2008, 2009) developed a synthesis of service-dominant logic and called for a major shift towards service thinking, which has been well received by the academic marketing community. However the arguments to date have overlooked issues of testability, over-explanation, and normative power, and they are undermined by a definitional slide in the justification of service-dominant logic. We discuss these issues and suggest that they may create problems for service-dominant logic in its current form. We call for further conceptual development to address these points, and to enable discriminative tests between alternative service-based interventions. |
Keywords: |
Some philosophical ,problems , service-dominant, logic , marketing |
Author(s): |
Malcolm Wright , Deborah Russell |
Source: |
Australasian Marketing Journal 20 (2012) 218–223 |
Subject: |
بازاریابی |
Category: |
مقاله مجله |
Release Date: |
2012 |
No of Pages: |
6 |
Price(Tomans): |
0 |
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