Organizational structure and specialized marketing capabilities in SMEs |
Abstract:
Purpose – This paper aims to develop and test a conceptual model of organizational structure design that incorporates some factors influencing strategy implementation. The research also aims to consider inter-functionality in new product development (NPD) processes and marketing decisions, measured from the dispersion of these activities among functional areas.
Design/methodology/approach – The research was conducted across 424 small and medium-sized furniture manufacturing companies. In total, eight hypotheses were proposed and tested using structural equation modeling.
Findings – Most important among the study’s findings was that inter-firm relationships and inter-functional processes are relevant for the study of organizational structure design. It was found that the dispersion of the new product development process and of marketing decisions exert a positive influence on architectural marketing capabilities. The results showed that the dispersion of NPD processes and marketing decisions influence the development of marketing capabilities only in those companies with inter-firm relationships. The paper also found that inter-firm design did not affect the impact of the relationship between the dispersion of marketing decisions and NPD process on specialized capabilities.
Research limitations/implications – The study focuses research on Brazilian small to medium-sized furniture enterprises and could have single-source bias in its data collection process.
Practical implications – The findings provide insights into ways of integrating structures. It is observed that a higher integration of areas in marketing decisions is related to the dispersion of the NPD process. Given that dispersion in NPD is a disseminated practice, it is found that higher dispersion in marketing activities has an impact on product development.
Originality/value – The paper’s findings confirm the influence of organizational design on the development of planning capabilities and on the implementation of marketing strategies.
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Keywords: |
Organizational structures, Marketing capabilities, Inter-functional, Inter-firm, Small to medium-sized enterprises, Brazil |
Author(s): |
Guilherme Trez, Fernando Bins Luce |
Source: |
Marketing Intelligence & Planning Vol. 30 No. 2, 2012 pp. 143-164 |
Subject: |
بازاریابی |
Category: |
مقالات ترجمه شده - دانلود ترجمه مقاله |
Release Date: |
2012 |
No of Pages: |
17 |
Price(Tomans): |
0 |
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