Knowledge creation measurement methods |
Abstract:
Purpose – This paper sets out to examine the operationalisation of knowledge creation. Given the
importance of knowledge creation for national and corporate wealth, assessing its measurement is a
valuable exercise; however, current research utilises a range of measures, and this lack of agreed
construct operationalisation is a barrier to robust empirical investigation. This paper aims to review
current measurement methods and to construct a taxonomy of knowledge creation measures.
Design/methodology/approach – A four-step classification method is followed. In order to generate
information on the essential properties of measurement methods, relevant empirical research is
reviewed and a content analysis performed on the resultant measures. The literature review includes
key-term searches on bibliographic databases, yielding a sample of 63 empirical papers that
incorporated knowledge creation measures. Both of the authors independently created a cognitive map
of these measures based on three different attributes.
Findings – The main contribution of the paper is the development of a hierarchical taxonomy of
knowledge creation measures. This taxonomy, in which movement up the hierarchy provides broader
conceptual classification and movement down provides conceptual refinement, advances knowledge
creation research by categorising measures in a way that facilitates assessment against existing
comparable definitions.
Research limitations/implications – The limitations of the research stem from issues of bias. In
addition to sampling bias, some bias may have entered the coding with respect to placement of
measures into process or output categories.
Originality/value – The research has significant implications for future research in knowledge creation:
the taxonomy facilitates consistency between knowledge construct definition and measurement, and
differentiation between knowledge creation and other, related constructs, such as innovation. Such a
taxonomy makes it easier to clarify similarities and differences among knowledge creation measures,
develop new propositions for future investigation, and identify neglected areas of study. |
| Keywords: |
Measurement, Knowledge organizations, Knowledge management |
| Author(s): |
Rebecca Mitchell and Brendan Boyle |
| Source: |
Journal of knowledge management, 2010, Vol 14, NO.1,pp.67-82 |
| Subject: |
مدیریت دانش |
| Category: |
مقالات ترجمه شده - دانلود ترجمه مقاله |
| Release Date: |
2010 |
| No of Pages: |
11 |
| Price(Tomans): |
0 |
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