Enhancing employee outcomes; The interrelated influences of managers’ emotional intelligence and leadership style |
Abstract:
Purpose – The purpose of this paper is to examine the interrelated influences of managers’ emotional
intelligence, leadership styles and employee outcomes. In particular, this study aims to explore the
potential mediating effects of managers’ transformational leadership style on the relationships
between managers’ emotional intelligence and employee outcomes of: employee performance, job
satisfaction, organisational commitment and job stress.
Design/methodology/approach – The study was conducted in two large organisations in
Shanghai, China, on a sample of 323 participants, including both managers and subordinate
employees. Emotional intelligence was measured by using the Wong Emotional Intelligence Scale
(WEIS), and leadership style, using the Multifactor Leadership Questionnaire (MLQ-5x Short).
Findings – The results showed that managers’ transformational leadership style fully mediates the
relationship between managers’ emotional intelligence and employee job satisfaction. However, no
mediating effect of managers’ transformational leadership style is found on the relationship between
managers’ emotional intelligence and employee performance, organizational commitment and job
stress.
Originality/value – The results of this study contribute to current insights about the
interrelationships on managers’ emotional intelligence, leadership style and employee outcomes,
showing that the power of managers’ emotional intelligence on job satisfaction must be expressed
through a third mediating variable, transformational leadership |
| Keywords: |
Emotional intelligence, Transformational leadership, Employee performance, Job satisfaction, Organizational commitment, Job stress |
| Author(s): |
Cheok San Lam, Eleanor R.E. O’Higgins |
| Source: |
Leadership & Organization Development Journal Vol. 33 No. 2, 2012 |
| Subject: |
منابع انسانی |
| Category: |
مقالات ترجمه شده - دانلود ترجمه مقاله |
| Release Date: |
2012 |
| No of Pages: |
20 |
| Price(Tomans): |
0 |
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