Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees |
Abstract:
This study investigates the moderating roles of gender and organization level in the relationship
between role stress and job satisfaction for hotel employees. A survey instrument that included
measures of job satisfaction, role stress (conflict and ambiguity) and demographic information was used
to collect information from hotel employees in Republic of Korea. Data from 320 respondents,
representing a 64% of response rate, were analyzed. Findings show that the effect of role stress on job
satisfaction is significantly stronger for female employees and supervisory employees than male
employees and non-supervisory employees. Research implications and suggestions for future research
are provided. |
| Keywords: |
gender, organizational level, role stress, job satisfaction, hotel employees |
| Author(s): |
BeomCheol Peter Kim, Suzanne K. Murrmann, Gyumin Lee |
| Source: |
International Journal of Hospitality Management 28 (2009) 612–619 |
| Subject: |
مدیریت جهانگردی |
| Category: |
مقالات ترجمه شده - دانلود ترجمه مقاله |
| Release Date: |
2009 |
| No of Pages: |
8 |
| Price(Tomans): |
0 |
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